PRIVACY POLICY
Last Modified on December 14, 2021
Please read this privacy policy carefully, as it contains important information on who we are, how and why we collect, store, use, and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities if you have a complaint.
Who we are
Dataverse Ltd (“DV”, “we”, or “us”) collects, uses, and is responsible for certain personal information about you, as part the “SIPHNOS AND BEYOND” app (the “Service”). For those in the European Union, we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as controller of that personal information for the purposes of those laws.
Public Information
When you use the Service, your full name and profile picture may be publicly viewable by others who use the Service. We recommend you do not use your real name or other information that may be used to personally identify you as your first name. Furthermore, we recommend you do not use personal photos as your profile picture. The above information may be used to make unwanted contact with you by third parties. Also, because the Service uses your device’s raw camera feed, for your own safety and privacy, you should avoid taking videos or photographs in any private spaces or of other people. We are not responsible for your first name and profile picture or the manner in which they may be used by third parties. Also, you should exercise caution with all Shared Information, and we recommend you do not publicly post any personal information that may be used to identify or contact you when using the Service.
The Personal Information we collect
Information collected by us: In providing the Service, we collect the following personal information either automatically or when you voluntarily provide it to us:
• Your name and email address are collected when you sign up for our mailing list, contact us about a Service-related issue or support ticket, fill out a survey or send feedback (your “Contact Information”). The legal basis for collecting this information is to fulfill a contract with you, under GDPR Art. 6 (1) (b).
• Your name, email, password, and other information that help us confirm your access to your account when you sign up for an account on the Service (your “Account Information”). Creating an account is required to use the Service. The legal basis for collecting this information is to fulfill a contract with you, under GDPR Art. 6 (1) (b).
• Your location, whether collected from your device’s GPS or other location information, or from your IP address or other identifier (your “Location Information”). The legal basis for collecting this information is to fulfill a contract with you, under GDPR Art. 6 (1) (b).
• Your raw camera feed recordings are collected from your device (your “Camera Information”). The legal basis for collecting this information is to fulfill a contract with you, under GDPR Art. 6 (1) (b).
• Any shared content you post, message, or otherwise share with other users publicly through the Service (your “Shared Information”). This can include any posting photos, texts, videos etc. The legal basis for collecting this information is to fulfill a contract with you, under GDPR Art. 6 (1) (b).
• If you make a purchase on the Service, we may collect certain payment information, such as your name, payment date, phone number, etc., and information about what purchases (your “Purchase Information”). We do not collect credit card information. The legal basis for collecting this information is to fulfill a contract with you, under GDPR Art. 6 (1) (b).
• Certain technical information about your device and other information, such as your I device’s make and model, configuration information, unique device identifiers ("Device ID"), device tokens, its operating system version, language, time zone, device carrier, is collected when you use the Service (your “Technical Information”). The legal basis for collecting this information is to fulfill a contract with you, under GDPR Art. 6 (1) (b).
Information shared with us by third parties: Sometimes we collect information about you from third parties, such as Google. We may combine such information with information we collect from you directly. This information is collected:
• when you download or purchase our mobile apps via the Google Play Store, or other stores, we may collect information about your download or purchase;
• when you sign in to the Service with a social media account, such as Google or Facebook, we gather basic profile information like your name, screen name, and email.
Note that if you log into our Services using any third party’s services, you promise that your access and use of such features in connection with our Services will comply with the applicable Terms of Use and Privacy Policy of that third party.
How we use your Personal Information
We use your personal information as follows:
• Operation of the Service: In order to operate the advertised features of the Service, including location-based Augmented Reality contests and activities, DV may use any of the information collected from you above.
• Newsletters: DV may use your Contact Information or Account Information to send you commercial messages, including newsletters and email communications about our products or services.
• Technical Support: DV uses Contact Information, Account Information, Technical Information, Usage Information, and any other information you provide us about your device or yourself, as needed, to provide you with technical support for the Service.
• Contests and Sweepstakes: DV may offer you the chance to participate in contests, surveys, and other Service feedback. We may use your Contact Information and Account Information for these purposes.
• Surveys and Feedback: DV may offer you the chance to participate in surveys and other Service feedback. We may use your Contact Information to receive and process any surveys and feedback, in order to improve the Service.
• Analytics and Service Improvements: We use your Usage Information, Technical Information, Location Information, and Account Information to collect and analyze gameplay and user data in order to improve the Service.
Who we do not share your Personal Information with 3rd parties.
We share your Personal Information with the following third parties:
• Google Play Services: The Service runs on Google Play Services for AR (ARCore), which is provided by Google LLC and governed by the Google Privacy Policy, which you can view here. Your Camera Information will be shared with Google LLC for these purposes.
• Mapping and Location-based Functionality: We use Google Maps to manage mapping, GPS, and other location-based functionality on the Service. Your Location Information may be shared with them for these purposes. You can view their privacy policy here.
Additionally, the Service uses your Camera Information and your device’s sensor data (info about physical properties and your device’s sensor feed, such as the Inertial Measurement Unit). This helps with positioning your device relative to the world, as you create and share art with others. This data is packaged into a video file and shared with Google to help improve the multiuser localization technology. You can view the Google privacy policy here.
• Firebase: We use Google’s Firebase service to analyze user behavior and improve the Service. Your unique User ID and your Account Information will be shared with Google for these purposes. You can view the Google privacy policy here.
• Other Sharing: We will share your personal information if we have a good faith belief that (i) access, use, preservation or disclosure of such information is reasonably necessary to satisfy any applicable law, regulation, legal process, such as a court order or subpoena, or a request by law enforcement or governmental authorities, (ii) such action is necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with the Service, or (iii) such action is appropriate to protect DV’s or its employees’, clients’, or users’ rights, property, or safety.
We will not share your personal information with any other third party.
How long your Personal Information will be kept: We will keep your Personal Information for the length of time required to provide you with the Service, unless a longer retention period is required or permitted by law. Afterwards, we delete all aforementioned data in our possession within a reasonable timeframe. We do not verify the correctness of personal data that we collect or you provide.
Please note that some data may be retained, if necessary to resolve disputes, enforce DV user agreements, and comply with technical and legal requirements and constraints related to the security, integrity, and operation of the Service.
Children’s Privacy: We do not knowingly collect any personal information from children under the age of 13, nor do we allow them to create accounts, sign up for newsletters, make purchases, or browse the Service. In addition, we may limit how we collect, use, and store some of the information of EU users between 13 and 16. DV takes children’s privacy seriously and encourages parents to play an active role in their children’s online experience at all times. We urge parents to instruct their children never to give out their real names, addresses, or phone numbers, without parental permission, when online. If you have any concerns about your child’s personal information, please contact us at siphnosandbeyond@gmail.com.
“Do Not Track” Signals: Because there’s not yet a consensus on how companies should respond to web browser-based or other “do not track” mechanisms yet, we do not respond to web browser-based do not track signals.
Transfer of your Information out of the EEA
DV is based in Greece. No matter where you are located, you consent to the processing, transfer and storage of your information in and to Greece, the U.S., and other countries where our third-party service providers are located, in accordance with the privacy policies of third parties with whom we share your personal information. The laws of Greece, the U.S., and these other countries governing data collection and use may not be as comprehensive or protective as the laws of the country where you live. If you would like further information, please contact us (see “How to contact us” below).
EU Residents - Your Rights
Under the laws of some jurisdictions, including the General Data Protection Regulation in the EEA, you have a number of important rights with regard to your Personal Information.
• By law, you can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. If we have asked for your consent to process your personal data, you may withdraw that consent at any time.
• If we are processing your personal data for reasons of consent or to fulfill a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.
• If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.
• You have the right to ask us to stop using your information for a period of time, if you believe we are not doing so lawfully.
• Finally, in some circumstances, you can ask us not to reach decisions affecting you using automated processing or profiling. If you would like to exercise any of those rights, please email us at siphnosandbeyond@gmail.com. We may ask for additional verification information, such as your username and other information required to be sure that you are the owner of that data.
Keeping your Personal Information secure
We have taken steps to put appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorized way. For example, we limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
Resolving Disputes
We hope that we can resolve any questions or concern you raise about our use of your Personal Information. Please contact us via the methods listed below in the section entitled “How to contact us” to let us know about any of your questions or concerns, and we will get back to you to resolve the issue. If you are an EU citizen, the General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.
Changes to this Privacy Notice
This privacy notice was last updated on July 16, 2021. We may change this privacy notice from time to time. When we do, we will inform you via email to the email address you have provided us with through your account, or by posting a message about the change on the Service.
How to contact us
Please contact us if you have any questions about this privacy notice or the information we hold about you. If you wish to contact us, you can do so by email to siphnosandbeyond@gmail.com, through a “contact us” form on the Service.